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Platforms and Technology : CX Platforms
CX Platforms

Platform Strategy, Development, and Design Services 

A great customer experience drives loyalty and allows you to earn more repeat business, get more incremental purchases, and attract new customers through positive word of mouth. But designing, building, and implementing these top-notch experiences requires a great deal of planning, strategy, time, and of course, the right platform.

Choose the Right Platform to Support Your Customer Journey

With deep CX technology platform expertise, we can help you create cross-channel experiences, from strategy to implementation and beyond – ensuring that every step in your customer journey is seamless, personal, and memorable.

CX Platform Principal Mark Polly Drives Real-World Results for Big Brands

With more than 35 years of strategic technology advising experience, Mark Polly works to create great customer, partner, and employee experiences. As Perficient’s CX Platform Principal, he helps clients understand the impact of data, analytics, and artificial intelligence systems on these digital transformation customer experiences.

Explore Our CX Jumpstarts

CX IQ

Assess organizational strengths and weaknesses, benchmark capabilities, and accelerate your path to maturity.

CX AMP

CX AMP will help you define, visualize, and prototype your desired future-state customer experience.

DXP Select

Our DXP Select Jumpstart provides you with an experienced team of digital experts who will help select the best digital experience platform for your business.

CX 1:1

Help your organization establish and maintain a framework for creating engaging customer experiences with our CX 1:1.

Unlock Our Insights and Start Engineering Your Customer Experience Platform

Start Creating Your Ideal Customer Journey Today