Digitizing the Healthcare and Patient Experience
Find out how more than 100 healthcare executives and their respective organizations are modernizing patient and customer experiences through self-service, remote functionality and telehealth, as well as personalization efforts. You’ll learn about:
- Key priorities that healthcare organizations have embraced over the past 12 months and how these priorities are shifting
- Top self-service initiatives and efforts to drive more efficient patient engagement
- Adoption of remote services - top challenges and solutions
- Impact of personalized care, billing, and preference management
- Expectations for 2021